Hello Haven™
Emergency Plumbing Services in Cleveland, Ohio
Fast, reliable emergency plumbing work for Cleveland homes and businesses
When a pipe bursts, a toilet backs up, or you smell gas, you need help immediately. A live person answers your call at Haven, 24 hours a day. Our licensed plumbers explain what's happening in plain language. You approve the price before work starts. We get the emergency under control and follow up to make sure everything stays fixed.
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Schedule Service(440) 201-4748WHAT WE OFFER
Emergency Plumbing Services throughout Cleveland
Burst pipe repair
A burst pipe floods your home fast. Water damages floors, walls, and belongings within minutes. Call us immediately. We talk you through shutting off the main water valve while a plumber heads to your home. Our plumber locates the burst pipe, stops the water flow, and repairs or replaces the damaged section. Most burst pipe repairs finish within a few hours. Your water turns back on, and the leak stops. We coordinate with your insurance company if needed.
Learn MoreClogged toilet
A toilet that won't flush or backs up when you flush creates an urgent problem. One clogged toilet in a single-bathroom home means no one can use the facilities. Our plumbers arrive with professional equipment to clear the blockage. We use augers, hydro jets, or other tools depending on what's causing the clog. Most clogs clear within an hour. Your toilet flushes normally again. If the clog points to a bigger problem in your sewer line, we explain your options before doing additional work.
Learn MoreSewage backup
Sewage backing up into your home is a health hazard and an emergency. Raw sewage contains bacteria and pathogens that make people sick. Don't touch it or try to clean it yourself. Our plumbers arrive quickly, identify where the backup originates, and clear the blockage. Common causes include tree roots in sewer lines, collapsed pipes, or main sewer line problems. We get sewage flowing away from your home again and explain what caused the backup and how to prevent it.
Learn MoreEmergency plumbing
Plumbing emergencies happen without warning. Water heaters leak, sump pumps fail during storms, main water lines break, or fixtures crack and flood rooms. Call Haven anytime, day or night. A real person answers. We send a licensed plumber to your home as quickly as possible. Emergency calls get priority. Your plumber stops the immediate problem, prevents further damage, and makes repairs. You get clear information about what happened and what we did to fix it.
Learn MoreGas leaks
Natural gas smells like rotten eggs. If you smell gas, leave your home immediately. Don't turn lights on or off. Don't use your phone inside. Call 911 from outside, then call Haven. Our plumbers respond to gas leak emergencies quickly. We locate the leak, shut off gas supply, repair the damaged gas line, test for additional leaks, and restore gas service safely. Gas leaks are dangerous. We treat every gas leak call as an immediate emergency.
Learn MoreWhat to expect when working with us
A real person answers
No phone tree. No automated system. A live person picks up 24 hours a day, seven days a week. We send help as quickly as possible.
Work by trained, local plumbers
Every Haven plumber passes background checks and completes ongoing training. We show ID when we arrive. We protect your floors and clean up when we leave.
Upfront pricing you approve first
We diagnose the issue and lay out your options. You see the cost before any work begins. No surprises when the job is done.
Backed in with a guarantee
We stand behind every repair and installation. If something isn't right, we come back and fix it at no extra charge.
A follow-up to confirm everything works
After the job, we check in. If you notice anything that doesn't work the way it should, we take care of it.
Call back by your day
Need us again next year or five years from now? The same team is here. You're not starting over with someone new.
Why Ohio Homeowners Choose Haven for Heating
Your heating system keeps your family comfortable through every Ohio winter. When it needs repair or replacement, you want the job done right the first time. Haven has served Cleveland area homes for over 100 years with straight answers and work that holds up.
We answer the phone with real people, not recordings. Our technicians show you clear repair or replacement options with upfront prices. You decide what works best for your home and budget, and we take care of the rest. After the job, we follow up to make sure everything still runs the way it should.
Frequently Asked Questions
Is Haven licensed and insured for emergency plumbing work in Ohio?
Yes. All Haven plumbers hold Ohio licenses and insurance coverage. We handle emergency plumbing work around the clock.
How much will it cost? Will I be able to afford the service?
We price emergency work after diagnosing the problem. You'll see clear options with upfront pricing before anything starts. No surprises. We also offer financing on approved credit and seasonal promotions where available.
How fast can you get here for an emergency?
We send someone as quickly as possible. Most emergency calls get same-day service. Response times depend on your location and how many emergency calls we're handling. The person who answers your call gives you an estimated arrival time.
What areas of Cleveland do you serve?
We serve Cleveland and surrounding communities in Northeast Ohio. We handle emergency plumbing calls throughout the Cleveland area. When you call, we'll confirm we cover your location and give you an arrival time.
What should I do while waiting for the plumber?
For burst pipes, shut off the main water valve if you can reach it safely. For gas leaks, leave your home immediately and call 911. For toilet or drain backups, stop using water in your home. For other emergencies, the person who answers your call talks you through what to do while the plumber travels to your home.
Do you charge extra for emergency or after-hours service?
We provide clear pricing before work starts. Emergency calls may have different pricing than scheduled service calls. You see the cost and approve it before we begin work.
Will my insurance cover emergency plumbing repairs?
That depends on your policy and what caused the damage. We provide detailed documentation of the work we do. You can submit this to your insurance company. We can also work directly with insurance adjusters if needed.
Haven is here for all your emergency plumbing needs in Cleveland
Plumbing emergencies don't wait for business hours. When water floods your home, sewage backs up, or you smell gas, you need someone who answers the phone immediately, arrives quickly, and fixes the problem right.
A real person answers 24 hours a dayLicensed plumbers with background checksClear options before work startsFast emergency responseWe follow up to make sure it holdsBacked by a guarantee you can count onOver 100 years serving Cleveland families
TESTIMONIALS
See What Our Customers Say About Haven
Today I had problem in my bathroom,.They looked very well and explained to me very clear. I love that he talk with respect and you can see he have knowledge. They will coming back to changed my shower handle.
Al and Tony were very efficent and informative about what had caused the leak. They came in and quickly determined what the issue was and how to fix it. After they had fixed the leak they cleaned everything up! They were wonderful and I would recommend them 100%.
The technician, Bobby and Jeff were polite and considerate. Came in surveyed the trouble area, made an assessment, repaired the supply line to the toilet and replaced the toilet valve. No leaks detected.
Jonny was quick, efficient and kind. He came to my home within an hour and fixed my issue within 15 min on Christmas Eve for an affordable price.
They are professional, knowledgeable, and efficient. They fixed my 🚿 shower pipe that was disconnected from the main unit in less than hour. I'll definitely use them for many more plumbing issues. The price was super reasonable and the plumbers were super friendly. 👍👍👍
Had a water leak I thought was from upstairs bath tub vs roof leak. Dan did not rush, was at my home for 2 hours trying to find leak but no leaking pipes found. Also had toilet tank seal and flushing device replaced.
We’ve used them several times and each time they were able to come the same day, had profession and friendly employees, and were a good value!
Piotr was able to identify the issue with our sewage system and explain what needed to be done. The quoting process was easy, we were able to accept and fund online. Piotr and his friendly crew took care of all the permits and inspections needed. As the work was being done, he explained what they needed to do and why. We now have a properly working, updated sewage system which was done quickly, professionally and cleanly.
Prompt reply, Quick to get service for new garbage disposal installation. , Polite and knowledgeable service man with the product I needed on hand. And he left his workplace clean. Highly recommended!!
Tony was knowledgeable, professional, friendly and extremely trustworthy, thoroughly explained the issue, the root cause of the issue and then offered us our options and his opinion on what we should do based on his experiences in the business for over 30 years. We completely felt comfortable and very appreciative of his opinion and we knew that it would be done correctly. While he was there to take care of the issue we scheduled him for, he noticed a very serious issue with how the gas line was installed by another contractor. He provided us with a written estimate of what needed to be corrected and we are scheduling it to be done as well!
Plumbers were great, did a bang-up job, answered all my questions, and were truly pleasant gentlemen.
The initial call was to unclog the drain located in the laundry room, however, the cable would not clear 75' out. However, Mike did everything he could and stayed even though we were having a thunderstorm and the power went out. So, he installed a new sump pump in the sump crock in basement. Mike is very professional, helpful, and friendly. He explained everything that needed to be done and answered all my questions.
Kyle and Jack provided truly outstanding service installing the water line for my new LG refrigerator's ice maker and water dispenser. The job presented some complexity, but they professionally "figured it out" and got the line perfectly installed. I was particularly impressed with how neat and meticulous they were throughout the process. The final result looks great, and everything is working nicely. Highly recommend these two for any tricky installation!
Great work by a super professional at a fair price. Have used them multiple times and am never disappointed. Highly recommend.
They showed up when they said they were going to show up did the work as expected and no surprises on the bill. Great competent employee.
Had a water line extended and an outdoor spigot attached. The extension was literally 5 feet. Job took only an hour. Paid 572 dollars with a senior discount. I thought it was a little much, but the work was well done. Plumber was great.
Overly expensive for the work done. This was a simple repair. The work was done properly. The bill was exorbitant.
Al looked at sump pump and found it to be OK but other issues were discussed. The basement set tub will need replacing and a sump pump with battery backup was recommended. He is very knowledgeable and guided us through the process for a later date.
Brandon arrived on time and solved my problems with my toilets quickly. I am very pleased with the service.
Awesome job. Have used them for 4 years possibly more. Professional on time and very appreciative of their services.
Always honest, with good customer service. After trying out other companies, I went back to them.
Bobby was great he took really good care of me and kept me updated all along the way. He was efficient, clean, and respectful. Took care of all of the several plumbing issues I was having.
My technician today was fast and pretty sure that the problem was the flapper in the toilet needing to be changed lets see if this is it, i believe it will help as well thank you
The service tech arrived promptly and went right to work. Peter was his name and he did an awesome job, repaired everything I needed done plus an extra request. Would recommend this company and Peter to anyone needing plumbing services.
The experience I had with this company was not. My toilets kept flushing and the plumbing technician said, “he knew exactly what the problem is changed out all the filters in my toilet tanks but this wasn’t the problem.” He said, “the work has a warranty for a year.” The problem was not solved therefore I contacted the office again to explained the problem wasn’t solved. I told the same person Blake plumbing technician will be out to Resolve the issue and exactly what problem is but failed to correct it the first time. Now they’re telling me I would need to pay the same price twice in order to correct the problem with the Continuously Flushing. I contacted the office and Claire tells me she would need to inform the owner regarding how much I should pay. She did contacted me back to resolve the toilet tank installation but tells me that flushing mechanism needs to be changed out. The company doesn’t care about their customers just money.
Easily the best experience I’ve had with a plumbing company. Johnny show up early (they let us know who was coming and when), fixed the issue and left everything in better condition than when they showed up. Johnny was very professional and communicated very well! Reasonable pricing as well!
More plumbing services offered in Cleveland
100+ YEARS SERVING CLEVELAND. AWARD-WINNING SERVICE EVERY SINGLE DAY
Independently recognized. Family owned. Locally operated. That's the Haven difference.
Schedule Your Emergency Service in Cleveland
Haven is a group of family-owned and operated service companies serving Cleveland homes and businesses since 1922. Our teams deliver fast, reliable emergency plumbing, HVAC, and electrical solutions when you need help most. We answer the phone with real people—day or night. We explain your options in plain language. We stand behind every job.